What to Expect with A-1 Freeman Moving Group Employee Relocation Services As far as we’re concerned, your corporate relocation isn’t only a proposition of seeing that you get from ”here” to “there.” It’s also a matter of ensuring that your firm stays productive and profitable throughout your move. One way we ensure this – one vital way – is to assist in the relocation of your employees. This is why we provide so all-encompassing a choice of employee relocation services that are unparalleled in the industry. And just as streamlined and efficient as we are in handling your office move, we’re similarly so in the way we take care of employee relocation. Our methodologies significantly aid in mitigating the headaches of moving. That keeps your employees in good spirits and, in turn, makes your corporate move a congenial experience for everyone involved. Our Employee Relocation Process Take a look at the steps you can rely on us taking: Corporate Needs Assessment Our field representatives get together with you up front to gain information regarding every issue impacting your corporate move – including not just what will need moving but also who will need moving. We’ll further check out whatever move policy you’ve set up to see to it that our services as your move is underway. Employee Education A A-1 Freeman Moving Group Move Concierge will contact your relocating employees to discuss each employee’s relocation needs, describe our services and how we discharge them, and make clear what specific assistance the Move Concierge will provide. In the initial contact, the Move Concierge will give your employees an explanation of ... the fundamentals of moving, our in-home and video inventorying methodology, our insurance coverage, shipment dates and spreads, their company’s corporate move policy, and how A-1 Freeman Moving Group actually helps children and families with various aspects of the relocation process. Employee Move Assistance The all-encompassing services we make available every one of your transferring employees and their families include ... real-estate help to reduce overall relocation costs and hassles for your company and your employees – owing to A-1 Freeman Moving Group’s partnering with SIRVA Relocation, a national, full-service relocation firm specializing in home sale marketing and property closing, temporary housing, home finding and destination services, and mortgage financing; A-1 Freeman Moving Group SourceOne Service to break down the moving process more simply for your employees – managed by their personal Move Concierge, who serves as the employee’s single point of contact and delegates a driver crew to control their move from beginning to end; packing assistance; delivery of packing supplies for self-pack; full loading, moving, and unloading services; tear-down and, following the move, putting back together pieces like beds, entertainment centers, swing sets, etc.; and vehicle transport – cars, trucks, motorcycles ... even ATVs and boats. Other services can be provided also, relative to the provisions of the corporate move policy and the terms of the move agreement. Frequent Communication All through the relocation process, the Move Concierge communicates regularly with your employees, providing ... Move Concierge assistance as needed, 24 hours a day, online move status updates 24 hours a day, at least 70 communications during the relocation, including assistance from others as a complement to the services of the Move Concierge who can help provide a smooth move, pro-active customer service to stop small hiccups from becoming massive hassles, responsive service – such as rapidly calling back when employees have questions or concerns, and communication following the move – even through final claims resolution, where claims are, in fact, filed. Post-Relocation Follow-up Having relocated an employee, the Move Concierge will call that employee to conduct a brief, friendly post-move survey. This, in essence, is a concluding “quality check” to discover how capably your employee feels the relocation went, how well we matched his or her expectations, and what, if any, unresolved matters may still need addressing. Understanding these things helps us constantly better our services and our move practices. When all is said and done, our Move Concierge will give your employees a sincere THANK YOU for having had the chance to serve each and every one of them! read what others have said about us Request a free quote