A Quality Move from a Quality Little Rock Moving Company

The quality of a move is just as essential as the payment affiliated with it, if not more. You should think before you surrender your possessions to the care of Little Rock movers who aren’t following how useful their methods are. That’s a problem waiting to happen and inflates the odds of your items being damaged throughout transit. Here at A-1 Freeman Moving Group, we’ve got a big focus on ensuring we give our customers with the most outstanding Little Rock moving experience they can conceivably have during an already hectic time.

customer service is critical in moving companies We succeed in this by way of our Quality Assurance Program. A sizable part of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we hand out to every one of our customers so that we can keep track of how strongly we performed throughout our processes. It has questions that go over every step in the process starting with the initial sales call all the way till the final delivery. This permits us to get feedback straight from the individuals whose opinion matters the most, our clients!

We track all of these answers in in turn to get a look at an overall picture of how we’re doing. If we notice that there’s a part that’s experiencing some difficulties, we’ll be able to rectify our process and squash the issue for the next move. By constantly bettering our systems, we’re able to stay on top of the food chain when it comes to supplying dependable, first-rate customer service time and time again.

moving tools tape dispenser So when it comes to long distance moves, local moves, or any other moving requirements you have, make sure you’re hiring a professional moving company that has a strong plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate.


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